Cinereal Productions (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your data when you interact with us through our website, email communications, social media platforms, or ticketing services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information from you in the following ways:

a. Information You Provide Directly

When you engage with Cinereal Productions, you may provide:

• Contact Information: Name, email address, phone number, mailing/billing address

• Account Details (if applicable): Username, password

• Payment Information: Credit/debit card details or payment account information (processed securely via third-party ticketing/payment platforms)

• Communications: Messages sent via email, website forms, or social media direct messages

• Event Participation: Details provided during ticket purchases or RSVPs

b. Information Collected Automatically

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and referring URLs

• Cookies and similar technologies (see Section 5)

We use Google Analytics to help us understand how visitors interact with our site. Google Analytics may collect data such as your IP address, location, and browsing behavior. You can learn more about Google’s data practices here.

c. Information from Third Parties

We may receive information from:

• Social media platforms (e.g., Facebook, Instagram, YouTube, X/Twitter)

• Ticketing providers (e.g., Eventbrite, Ticketmaster, or other platforms used to sell tickets)

• Marketing or analytics partners

2. How We Use Your Information

We use the information we collect to:

• Provide and manage services and events

• Process ticket sales and payments

• Respond to inquiries and customer service requests

• Send updates, newsletters, and marketing communications (with your consent)

• Analyze and improve website performance and user experience

• Comply with legal obligations and enforce our policies

We only use your data where we have a lawful basis to do so, including:

• Contractual necessity (to provide services you requested)

• Legitimate interest (to improve operations and marketing)

• Legal compliance

• Consent, where required

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., payment processors, web hosting, analytics tools, email marketing services)

• Ticketing partners (for event registration and entry)

• Legal authorities, if required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your information.

4. International Data Transfers

If you are located outside the United States (e.g., in the EU), your data may be transferred and processed in the U.S. We take steps to ensure your data is protected in accordance with applicable laws such as the GDPR.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site performance

• Understand user behavior

• Personalize your experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

We also use Google Analytics, which may use cookies to track interactions. You can opt out of Google Analytics tracking here.

6. Your Privacy Rights

Depending on where you live, you may have certain rights:

a. For California Residents (CCPA)

You have the right to:

• Know what personal data we collect and how we use it

• Request deletion of your personal information

• Opt out of the sale of personal data (we do not sell your data)

• Non-discrimination for exercising privacy rights

To exercise these rights, contact us at tiffany@cinerealproductions.com. 

b. For EU/EEA Residents (GDPR)

You have the right to:

• Access, correct, or delete your data

• Withdraw consent at any time

• Object to processing or request data portability

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at tiffany@cinerealproductions.com. 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

8. Data Security

We implement reasonable physical, technical, and administrative measures to safeguard your data. However, no online transmission or storage system can guarantee complete security.

9. Third-Party Links and Platforms

Our website or social media pages may contain links to external sites or platforms. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. Please review it regularly.

12. Contact Us

For questions or to exercise your rights, contact us at:

📧 Email: tiffany@cinerealproductions.com

🌐 Website: www.enterthedrift.com